London Shuffle Club London Shuffle Club London Shuffle Club
London Shuffle Club London Shuffle Club London Shuffle Club
Here are the answers to our most commonly asked questions. And if you can’t find what you’re after among this lot, we’d be very interested to hear what’s on your mind. Share it with us.
What are your covid measures for staff at London Shuffle Club?
All of our team were fully briefed on our Covid measures and we continue to update these. This is to ensure they can look after you and themselves as much as possible.
Is your venue Covid secure?
Yes. We have followed the guidelines set out by the government to provide our customers and staff with a safe experience. In order to do this, we have assessed all that we offer. From food, drink and service, to our team and the briefings they receive, we’re frequently re-evaluating our practices to make sure we’re looking after you during your time at London Shuffle Club.
How often is the venue cleaned?
The venue is being disinfected constantly by our staff to ensure the highest standards of cleanliness are consistently maintained.
Has your venue changed to be covid secure?
We are now offering a guaranteed table for 90 minutes after your playing time for every shuffle lane shuffle booking. For table shuffle bookings, we are unable to guarantee you a table, however should there be space we will do our very best to seat you! We are running a full table service, with designated staff for collecting your orders and bringing them to your group’s table or playing area. All of our bars will now be dispense only.
Is the venue well ventilated?
Yes! We have a huge, bright and airy venue with a large outdoor terrace meaning you can choose to gather outdoors or indoors. There is a huge shutter to our indoor areas which is often open to ensure lots of fresh air flow throughout the venue.
Are the tangs and biscuits cleaned regularly?
The playing equipment (tangs, biscuits, pucks) will be deep cleaned before your arrival, and then again once you’ve departed the area, before another group uses them.
How many people can play on one lane at a time?
We recommend upto 8 people can play on one of our shuffle lanes at one time. Our basement speakeasy bar, Crazy 8, houses 4 table shuffle tables which can also host upto 8 shufflers each.
How long does a game take?
That depends on the number of players you have. As a steer, six people on one lane for a 55-minute session will give you a great experience of the game.
Are all your shuffle lanes outdoor?
No! We have 4 indoor shuffle lanes, as well as our 2 outdoor lanes which can be fully covered if it rains. Crazy Eight is our basement speakeasy bar, which houses our 4 table shuffle tables.
What is the difference between Lane and Table shuffle?
Lane shuffle is played on a long lane on the floor, where teams take it in turns to push a 'biscuit' down the lane with a 'tang' to reach the score zone. Table shuffle is played by sliding a puck down a table with your arm, into the score zone at the opposite end. We are the UK's only venue to have both lane and table shuffle under one roof!
Do I need to wear special shoes?
Nope. Feel free to wear your ‘special shoes’ if you like, though. And stilettos may make things tricky. It’s entirely your call!
Do I need to know the rules?
Yes. You really do. But our helpful hosts will guide you through the rules and how to play at the start of your session. You’ll find it’s all very straightforward, we promise!
Are under 18’s allowed?
Yes. But only up to 7pm. Our Bottomless Brunch sessions are also not suitable for children.
Can I get a refund, or change my booking to a different date?
Tickets are generally non-refundable and non-changeable. If you find you’re unable to make your booking, please contact us at [email protected] as soon as possible. That way we can put your slot back on sale and, if it sells, we’ll refund you (minus the booking fee). We can’t refund you if the slot doesn’t sell.
Can I pass my ticket on to a friend if I can't make it?
Absolutely. They’ll just need to give your name when they arrive.
Can I turn up early/stay after my game time?
For lane shuffle bookings, we will automatically reserve you and your group a table to enjoy food and drinks for 90 minutes after your playing time. We have a great bar serving delicious cocktails, beers and wines, as well as freshly made sourdough pizzas! For table shuffle bookings, we are unable to guarantee you a table after your booking, however should there be space we will do our very best to seat you!
Do you do walk-ins?
Yes we do! Subject to availability on the day.
Do you take cash?
We are only able to take card payments in the venue at present.
If I’ve booked an outdoor shuffle lane and it rains on the day, can I switch to indoors?
Rest assured, our outdoor shuffle lanes are fully covered, meaning you can shuffle away even on the greyest of London days. We would only move you indoors if there is capacity on the day. And if we’re busy indoors, we sadly wouldn’t be able to refund or transfer your ticket.
Can I get an area?
For all lane shuffle bookings, automatically reserve you and your team a seated table for a guaranteed 90 minutes post-playing time, to ensure you get a chance to enjoy our great bar and delicious pizzas! For table shuffle bookings, we are unable to guarantee you a table after your booking, however should there be space we will do our very best to seat you!
Can I reserve a table for just drinks and pizzas?
You sure can! When you book one of our outdoor Pergola tables, you'll be asked to enter your card details - your card won't be charged! If you can't make your table booking, please let us know by 12pm on the day (or 24 hours in advance in December), or we'll have to charge £25 for no shows (groups of upto 8) or £50 (groups of upto 16).
Can we reserve an area for our group?
For lane shuffle bookings, we'll reserve you and your team a table for a guaranteed 90 minutes post-playing time, to ensure you get a chance to enjoy our great bar and delicious pizzas! For table shuffle bookings, we are unable to guarantee you a table after your booking, however should there be space we will do our very best to seat you!
We’re a pretty competitive bunch, can we run a tournament?
You sure can. We have templates you can work with. Nice and easy. Just contact our bookings team for more details.
It’s my friend's birthday, can I bring a cake?
Go for your life. Though we can't give you a knife - we have to cut it for you. Not our rules, promise!
Food & Drink
Do you cater for vegans?
Yes we do! Please check out our new summer menu for pizzas with delicious vegan toppings, including vegan-friendly cheese.
And what about food allergies?
Our pizzas meet the mark for most food allergies, with gluten-free dough and non-cheese options available. Please always inform us of any food allergy concerns though. Our GF pizzas are cooked in the same ovens as non-GF ones, so if this is a concern, please do contact us ahead of your visit so we can discuss your options.
How big are your pizzas?
A delicious 12".
Is it just pizza - any other food options?
Great pizza is our staple.
What's included in your lunch offer?
On Wednesdays and Thursdays between 12-2pm, we offer a £10 lunch deal! This includes your choiuce of sourdough pizza, plus house wine, pint of beer, Aperol Spritz or soft drink for just £10. Book here or walk in and see us!